Smilecare Dental Group

Smilecare Dental Group
Smilecare Dental Group 2750 Ming Avenue
Bakersfield, CA 93304

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Consumer Feedback

(14 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
extremely rude and unprofessional place. The dentist if clearly not fit for the job. He's messed up my crown. When I had an appointment for him to fix it, they kept me waiting for TWO AND HALF HOURS only to tell me that its too late now and i'd have to reschedule. This place need to shut down!!!
by angry patient
XXX.XXX.13.142
The wait was absolutely ridiculous. It messed up my entire day. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I was completely distressed during my appointment. I was unable to relax and ended up having to leave. Instead of examining my teeth thoroughly like they were supposed to, they only examined them for a few seconds. They should've taken the time to make sure they didn't miss anything. They didn't help me as much as I was hoping and didn't answer all my questions.
by Margie
XXX.XXX.8.130
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. Their prices were not fair at all. They were extremely overpriced and I felt ripped off. I would never visit them again. I was very disappointed. Their dental equipment was absolutely disgusting. It was by far the dirtiest equipment I have ever seen.
by Had to Share
XXX.XXX.0.6
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Anonymous
XXX.XXX.45.183
I was having a toothache and made an appointment at smile care. They took an xray and said it looked like I had a root canal that went bad and a small cavity in the tooth behind it that needed a filling. They scheduled an appointment for me to see their specialist that is only there on Tuesday. I went back on Tuesday and the specialist agreed with the first dentist I saw and said she could try and fix the bad root canal or extract the tooth. I said I wanted to try to save the tooth and she was pretty adamant that she would rather extract it. I figured I would go get another opinion but what would the harm be in coming back and having the "small cavity" filled? So I made an appointment to come back the next week and have the cavity filled. I was so wrong, saw a different dentist and he said that filling the "small cavity" wouldn't be an option and I needed a crown. Then they brought me the bill of what the crown would cost and it was way more than anything I have had to pay with my insurance before. So in a two week period I have been to Smile Care, seen 3 different dentist, had one xray taken and 3 different opinions. Also, if you choose to not follow my advice and go to Smile Care be prepared to wait at least an hour before the dentist even sees you.
by Kirk
XXX.XXX.226.5
The Worst! I was frustrated with them a year ago due to being given and charged a composite filling when I authorized amalgam only, I recently had a severe eruption with pain so I went back. It is fine now. My recent issue is that I was scheduled for a cleaning and a 6 month follow up. 3 different times I spoke to them and each time I mentioned the cleaning. When I went in the hygienist was "snippy" and said I was not scheduled for cleaning. She happened to mention her daughter was there for cleaning next. I stated to the dentist I thought that considering the circumstance the daughter should be rescheduled rather than the patient. She actually came up to the check out desk and confronted me and started arguing. How unprofessional.. Forget about patients being first! I am also a healthcare professional for many years...do you think I haven't had to readjust my schedule to accommodate patients? Go elsewhere unless you absolutely cant. Be warned.
by Dr D DCRN
XXX.XXX.203.206
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
by Anonymous
XXX.XXX.7.202
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I had the hardest time finding their office, and I usually have a good sense of direction. I would never visit them again. I was very disappointed.
by Anonymous
XXX.XXX.9.221
I HAD TO GO AND HAVE MY WISDOM TEETH REMOVED THEY HAVE ANOTHER GROUP COME IN (TRAVELING ORAL SURGEON AND CREW) THEY ARE THE MOST UNPROFESSIONAL PEOPLE I HAVE EVER HAD THE PLEASURE OF MEETING. I WOULD NEVER RECOMMEND THIS PLACE EVEN TO MY WORSE ENEMY.
by WISDOMTEETH
XXX.XXX.22.118
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They didn't display their qualifications. It made me nervous. I was somewhat uneasy during my appointment. I was never able to fully relax. They always made sure that I wasn't in any pain. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Arod
XXX.XXX.24.217