Smilecare Dental Group

Smilecare Dental Group
Smilecare Dental Group 2750 Ming Avenue
Bakersfield, CA 93304

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Consumer Feedback

(14 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
extremely rude and unprofessional place. The dentist if clearly not fit for the job. He's messed up my crown. When I had an appointment for him to fix it, they kept me waiting for TWO AND HALF HOURS only to tell me that its too late now and i'd have to reschedule.

This place need to shut down!!!
by angry patient
XXX.XXX.13.142
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did this dentist thoroughly examine your teeth?
No, they only examined them for a few seconds
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Margie
XXX.XXX.8.130
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Are you going to visit this provider again?
Not if my life depended on it
Was the dental equipment clean?
Not at all! It was the dirtiest equipment I have ever seen!
by Had to Share
XXX.XXX.0.6
Was the waiting area spacious?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
XXX.XXX.45.183
I was having a toothache and made an appointment at smile care. They took an xray and said it looked like I had a root canal that went bad and a small cavity in the tooth behind it that needed a filling. They scheduled an appointment for me to see their specialist that is only there on Tuesday. I went back on Tuesday and the specialist agreed with the first dentist I saw and said she could try and fix the bad root canal or extract the tooth. I said I wanted to try to save the tooth and she was pretty adamant that she would rather extract it. I figured I would go get another opinion but what would the harm be in coming back and having the "small cavity" filled? So I made an appointment to come back the next week and have the cavity filled. I was so wrong, saw a different dentist and he said that filling the "small cavity" wouldn't be an option and I needed a crown. Then they brought me the bill of what the crown would cost and it was way more than anything I have had to pay with my insurance before. So in a two week period I have been to Smile Care, seen 3 different dentist, had one xray taken and 3 different opinions. Also, if you choose to not follow my advice and go to Smile Care be prepared to wait at least an hour before the dentist even sees you.
by Kirk
XXX.XXX.226.5
The Worst! I was frustrated with them a year ago due to being given and charged a composite filling when I authorized amalgam only, I recently had a severe eruption with pain so I went back. It is fine now. My recent issue is that I was scheduled for a cleaning and a 6 month follow up. 3 different times I spoke to them and each time I mentioned the cleaning. When I went in the hygienist was "snippy" and said I was not scheduled for cleaning. She happened to mention her daughter was there for cleaning next. I stated to the dentist I thought that considering the circumstance the daughter should be rescheduled rather than the patient. She actually came up to the check out desk and confronted me and started arguing. How unprofessional.. Forget about patients being first! I am also a healthcare professional for many years...do you think I haven't had to readjust my schedule to accommodate patients? Go elsewhere unless you absolutely cant. Be warned.
by Dr D DCRN
XXX.XXX.203.206
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
XXX.XXX.7.202
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous
XXX.XXX.9.221
I HAD TO GO AND HAVE MY WISDOM TEETH REMOVED THEY HAVE ANOTHER GROUP COME IN (TRAVELING ORAL SURGEON AND CREW) THEY ARE THE MOST UNPROFESSIONAL PEOPLE I HAVE EVER HAD THE PLEASURE OF MEETING. I WOULD NEVER RECOMMEND THIS PLACE EVEN TO MY WORSE ENEMY.
by WISDOMTEETH
XXX.XXX.22.118
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They didn't display their qualifications. It made me nervous. I was somewhat uneasy during my appointment. I was never able to fully relax. They always made sure that I wasn't in any pain. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Arod
XXX.XXX.24.217