Dr Jane Koo , DDS

Dr Jane Koo  , DDS
North Pointe Dental 6781 North Thornydale Suite 245
Tucson, AZ 85741

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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. I thought that everyone on the staff was very nice and friendly. I did feel welcomed during my visit. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. They had some annoying music playing in the background here, but it didn't bother me much. It was pretty quiet. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from.
by Anonymous
XXX.XXX.211.58
They answered most of my questions but I could have used more information. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Anonymous
XXX.XXX.115.30
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
XXX.XXX.61.68
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous
XXX.XXX.113.221
Did you experience excessive oral pain after you left your appointment?
Yes! I was in utter agony for days
by Anonymous
XXX.XXX.101.187
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider have reasonable prices?
No, it was expensive.
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
by Anonymous
XXX.XXX.137.162
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider promptly return your phone calls?
Yes
by Anonymous
XXX.XXX.161.53