Annie Santos, MD

Annie Santos, MD
441 S Ham Ln Ste A Lodi, CA 95242
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I have only went to the is office a few times and was not impressed at all. I never saw the actual Dr. The PA is also not very friendly. I had a TB test that needed to be read for work and when I went back in the medical staff who was supposed to administer the test bruised my arm so bad that they thought I was positive for TB. Every time, I would call to make an appointment or ask a question, the office staff was very unprofessional and often times could be heard laughing while on the phone with me and other patients. Not to mention, the amount of times the office staff places you on hold for long periods.
Avoid this place, unfriendly, unprofessional staff, not to mention the office also looks run down.
by AA xxx.xxx.247.250
September 16, 2019
Did this family doctor answer all of your questions?
None of my questions were answered
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Were the waiting room chairs comfortable at this family doctor's office?
Not at all; cheap and plastic
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Don't waste your time xxx.xxx.17.253
August 28, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did they follow up with you after your appointment?
Yes.
Did this family doctor answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.13.155
February 13, 2013
Would you refer this provider to a family or friend?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider seem irritated to be working with you?
No, they were polite
by ann xxx.xxx.196.249
February 04, 2013
by Anonymous xxx.xxx.110.141
September 25, 2012
I was not happy at all with this office. It took an hour to be seen and the girls who work in the office are very rude and not professional at all. The doctor has very poor bedside manners. We will be looking for another Primary Care Physician.
This was our third attempt here at this office and it's a shame. (They should really learn to be HIPPA compliant).
by Anonymous xxx.xxx.110.141
September 25, 2012
This is a great doctor! I was searching for a mature female doctor and am very happy with my choice. She paid close attention to me and all of my questions were answered. Herr staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by NMB xxx.xxx.142.159
August 22, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by lisa xxx.xxx.146.1
April 04, 2012
by Anonymous
March 06, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
February 21, 2012
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