Michael Marsh, MD

Michael Marsh, MD
Arkansas Center-Ear Nose 7805 Phoenix Ave Fort Smith, AR 72903
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's staff friendly?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by george xxx.xxx.1.58
February 04, 2014
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was amazed at how quickly they offered a remedy for my condition. I haven't felt this great in months. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Doris xxx.xxx.109.250
January 06, 2014
Would you recommend this ENT otolaryngologist to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.15.66
December 11, 2012
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.39.89
November 01, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
by Anonymous
December 05, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
August 16, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I felt very involved in my treatment method here. They made me feel like my opinion mattered and carefully listened to all of my input in regards to treatment. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
by dumbo
June 02, 2011
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