Dr. Mimi Bansal

Dr. Mimi Bansal
Dr. Mimi Bansal 2001 Marcus Avenue
Lake Success, NY 11042

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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Dr Bansal is Great! First visit she spent a lot of time with me assessing everything. You can talk with her - she is very friendly and doesn't miss anything when you have an exam. She is extremely competent - very thorough and fast!
by Debbie S
XXX.XXX.115.103
This office is not competent for medical dermatology (vs. cosmetic). They did not provide timely results from a test, the office staff was rude and not helpful, and the doctors were inaccessible requiring multiple messages before call was returned.
by Useadiffdr
XXX.XXX.5.35
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Anonymous
XXX.XXX.111.126
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Anonymous
XXX.XXX.216.71
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I've already told my friends and family about the fantastic experience I had there. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
XXX.XXX.193.211
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by Anonymous
XXX.XXX.78.234
Was this provider's office easy to locate?
Fairly Easy
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
XXX.XXX.148.25
Were you able to relax during your appointment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office too cold?
No, it was fine
by Theresa
XXX.XXX.141.16
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this cosmetic dermatologist's staff friendly?
Yes, they went above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by rosetta
XXX.XXX.73.130
Was this provider's staff friendly?
Yes
by Anonymous
XXX.XXX.168.116