Dr. Mimi Bansal

Dr. Mimi Bansal
Dr. Mimi Bansal 2001 Marcus Avenue
Lake Success, NY 11042

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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office easy to locate?
Fairly Easy
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
XXX.XXX.148.25
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Theresa
XXX.XXX.141.16
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. The people on the staff are extremely friendly and so nice. They made me so welcomed. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by rosetta
XXX.XXX.73.130
Was this provider's staff friendly?
Yes
by Anonymous
XXX.XXX.168.116
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
XXX.XXX.81.80
Did this cosmetic dermatologist use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
XXX.XXX.210.183
Are you going to visit this provider again?
Sure
by Anonymous
XXX.XXX.209.146
This office is not competent for medical dermatology (vs. cosmetic). They did not provide timely results from a test, the office staff was rude and not helpful, and the doctors were inaccessible requiring multiple messages before call was returned.
by Useadiffdr
XXX.XXX.5.35
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Anonymous
XXX.XXX.133.126
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I'll definitely be going back. I didn't have a bad experience.
by shermin ashraf
XXX.XXX.162.173