Kenneth A Macafee II, DMD

Kenneth A Macafee II, DMD
982 MAIN ST WALTHAM, MA 02451
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Great oral surgeon . Nasty hygienists . Very unprofessional Would not go there again .
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was this provider's staff friendly?
Yes
Was the office accommodating when booking an appointment?
Very good
Did this provider seem knowledgeable and competent?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
I have had several procedures done by him, and he has always done a GREAT JOB'
Just had an extraction on a front tooth, and the site and gums look great, much better than I had hoped for !! The implant he put in is perfect too !!!! My dentist said he did a great job
Would not go to anyone else !!!
Bev
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you recommend this oral surgeon to others?
I Already Have
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Very! The most welcoming office I've visited!
Would you recommend this oral surgeon to others?
I Already Have
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
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