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Tina M Chou, MD

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Tina M Chou, MD
(14 Reviews)
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1299 NEWELL HILL PL STE 103 WALNUT CREEK, CA 94596
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.83.176
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.176.54
September 04, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
February 23, 2012
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 11, 2012
Dr. Tina is amazing! Obviously she loves kids and it shows! I recommend her to anyone that is looking for an excellent eye Doc.
by Anonymous
January 10, 2012
Was this provider's office too loud?
No, it wasn't too loud
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 29, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was the waiting area spacious?
Yes
Were you able to relax during your appointment?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
October 25, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
September 21, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
September 06, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider answer all of your questions?
Some were answered
Did you feel safe in this provider's care?
Yes
by Anonymous
August 29, 2011
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Map and Directions
1299 NEWELL HILL PL STE 103, WALNUT CREEK, CA 94596