Wesley M Kobayashi, DPM


18800 MAIN ST STE 104
HUNTINGTON BEACH, CA 92648

Phone: (714) 841-1963


Based on 56 Surveys

Community Feedback

5
May 13, 2013
By Anonymous XXX.XXX.225.164
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They made the extra effort to make sure every question and concern I had was addressed. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
5
April 08, 2013
By Anonymous XXX.XXX.97.192
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
5
April 04, 2013
By Anonymous XXX.XXX.32.80
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
4
March 20, 2013
By Peggy XXX.XXX.88.36
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I was left in the appointment room by myself, but they eventually returned. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
5
March 18, 2013
By mark meyers XXX.XXX.106.9
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their friendly demeanor and positive attitude really made my experience exceptional. They put in the extra effort to make me feel valued and important. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
4
March 18, 2013
By Anonymous XXX.XXX.241.146
Did this provider answer all of your questions?
Yes
4.5
March 14, 2013
By Anonymous XXX.XXX.123.0
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
4.5
March 11, 2013
By Anonymous XXX.XXX.64.118
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem up-to-date with the current advancements in their field?
Yes
2
March 11, 2013
By Anonymous XXX.XXX.128.146
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office easy to locate?
I got lost, but eventually found it
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
5
March 05, 2013
By Jerri Johnson XXX.XXX.129.189
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
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