Chris Serlo, D.P.M.

Chris Serlo, D.P.M.
15201 Shady Grove Rd
Suite 102
Rockville, MD 20850

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Consumer Feedback

(65 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were you satisfied with your appointment with your provider?
Yes
Did this provider listen to your input and concerns?
Absolutely
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Did this provider seem well-trained and experienced?
Absolutely
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
by Anonymous
XXX.XXX.111.170
Would you refer this provider to a family or friend?
Definitely
by Anonymous
XXX.XXX.15.196
Does this provider have a good professional reputation within your community?
Yes
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Was this provider's staff friendly?
Yes
Did this provider seem current about the latest advancements in their field?
Definitely
Was the noise level reasonable in this provider's office?
Peaceful
by Anonymous
XXX.XXX.223.93
Did you feel that your visit with the provider was time well spent?
No
by Anonymous
XXX.XXX.148.72
Was the noise level reasonable in this provider's office?
Peaceful
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous
XXX.XXX.121.221
Was it easy to make an appointment with this provider?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Would you recommend this podiatrist to others?
I Already Have
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
by Kathy
XXX.XXX.190.42
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider offer flexible appointment times?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
XXX.XXX.248.246
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
XXX.XXX.102.209
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
XXX.XXX.134.66
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by James S. Hannah
XXX.XXX.228.56