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James P Pelletier, DPM

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James Pelletier, DPM

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James P Pelletier, DPM
New Century Podiatry
(30 Reviews)
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18564 US ROUTE 11 Suite 1 WATERTOWN, NY 13601
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Had planter fastitis surgery on my foot on March 20,2015 and till this day I'm still having trouble walking and dealing with severe pain and at times can't walk on my foot .I would never refrera anyone to this Dr
by Christina Jean xxx.xxx.209.152
December 14, 2015
Would you recommend this provider to someone who asks for a referral?
Yes
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.204.27
November 15, 2014
I went to Dr. Pelletier for bunion surgery which was poorly executed. Within 3 weeks he operated on me again to correct the 1st surgery; that resulted in a worse result; 1st he operated on 3 toes; I feel he over-operated. After the 2nd surgery, my big toe was raised approximately 75 degrees and also was projected to the right making it very difficult to wear a shoe. I recently had surgery by another provider @SOS. I think I weent through 2 additional operations due to Dr. Pelletier"s inadequate surgical ability. I feel this has affeccted my overall health sincce I was unable to walk correctly; even with the 3rd surgery, my foot will never be right, but it's likely as good as it will ever be. He created a hammer toe in my 2nd toe because he insisted it needed surgery. I do not recommend him to anyone. A friend's husband also went to him and he removed a toenail w/o giving him any type of anesthesia; I had one removed several years ago by an MD and he had given me lidocaine prior to removing. I saw a lawyer but because I can now walk they didn't feel if I received any compensation it would be more than enough to cover the expense of court fees and an expert witness. Makes me wondder how many others have had bad experience with him. His stitching was also terriblly done with very wide scar left and he took a chunk out of my big toe near the base where it attaches to the foot. Am I bitter about him? You bet I am.
by Rose xxx.xxx.18.189
September 29, 2014
Did you leave the office feeling satisfied with your visit?
Completely
Does the provider's staff treat you well?
Yes
by Anonymous xxx.xxx.166.155
September 08, 2014
Did you feel like this provider's office was sufficiently staffed?
Yes
Was the provider's staff welcoming to you?
Yes
Did this provider seem knowledgeable and competent?
Yes
Are you going to visit this provider again?
Absolutely
How would you rate your experience with this provider?
Better than most
by Anonymous xxx.xxx.73.226
May 29, 2014
The office is not hard to find and is was clean enough. The wait was slightly long but not too bad. The doctor was friendly and seemed knowledgable but wasn't sure he was really focused on me as an individual. Maybe my problem is very common and he recognized it with out having to look too closely. I felt he rushed through my questions a bit. My big complaint would be the rude older lady at the desk. Not certain, but may have been the doctor's wife. She was beyond rude. I have never dealt with anyone in a professional office that was so rude. Maybe she was having a bad day? However when I had to call back for scheduling on another day, she was still rude. A bad week? The nurse that brought me into my room was very nice. They had a dog running around in the office, which I actually liked. It was cute and didn't bother anyone. I went for a second opinion somewhere else because of my mixed feelings dealing with them. I was given the same diagnosis. Both wanted me to have surgery.
by Anonymous xxx.xxx.200.49
April 02, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.197.220
January 30, 2014
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.247.116
January 11, 2014
There's a sign on the front desk that says if a patient is 20 minutes late, the appointment must be re-scheduled. After waiting 40 minutes in a treatment room with someone still ahead of me, I had to leave. I was there an hour total at that point. I would have understood if there'd been an emergency, but the doctor's voice carried throughout and I had to listen to his long, involved conversation about fields he'd planted, rocks he'd moved, 800 lbs of fertilizer, and so on. Then he showed the patient he was with family photos and the conversation continued. The patient ahead of me and I could hear every word. Enough was enough.
by Anonymous xxx.xxx.204.102
June 16, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider welcome questions?
Yes, they don't mind answering my questions
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Would you recommend this podiatrist to others?
I Already Have
by Anonymous xxx.xxx.8.253
May 28, 2013
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18564 US ROUTE 11 Suite 1, WATERTOWN, NY 13601