Dr. Paul J MacKoul, MD

Dr. Paul J MacKoul, MD
The Center for Innovative GYN Care 3206 Tower Oaks Boulevard Suite 200 Rockville, MD 20852
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I was nervous about having the surgery, but I was amazed with the quick recovery time and I did not experience any pain. I was back to work in 1 week. The pre and post op instructions were very clear and easy to follow. All of my questions were answered promptly. Fair Oaks Hospital was a great experience. Great customer service and care by all staff members.
The doctor explained every aspect of my condition, it was like a perfect class, asked me questions about my concerns and listened to me like a person. I didn't have that for a long, long time. In the past I have been in many hospitals, visited many doctors and all of them treat you like you don’t know anything . And the truth is we all are human beings with experiences and different kind of knowledge and we understand what you explain to us.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's staff friendly?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
I highly recommend Dr. Mackoul. I was satisfied with the entire process. Dr. MacKoul reassured me and gave me a sense of peace that all was well. I had a laparoscopic hysterectomy and recovery time was unbelievable!
Timely, professional and kind. I was treated with respect and courtesy. For the type of surgery I had I was very afraid. I didn’t understand or know what to expect until Dr. Paul MacKoul explained everything to me plain and simply. He also showed me the procedure and after that I was ok. The surgery went great and I am doing fine.
It was efficient and fast considering the size of the uterine fibroids. The recovery time was unbelievable. Although I’m still healing, I’m grateful to be mobile and doing as well as I am considering my GYN diagnosis of 6-8 weeks recovery time.
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