Robert P Chen, MD

Robert P Chen, MD
528 CAPITOLA AVE CAPITOLA, CA 95010
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider listen to your input and concerns?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Would you recommend this family doctor to others?
Yes
Did this provider have reasonable prices?
Yes
Was this family doctor friendly?
Yes
by Marcosbunny xxx.xxx.118.228
February 07, 2014
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous xxx.xxx.9.180
March 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.244.249
June 11, 2012
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. When comparing them to others I have visited for the same condition, they are among the best I have seen. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Diana
January 11, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this family doctor's staff friendly?
Yes
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
November 04, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
September 08, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
July 12, 2011
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