Erika H Connor, MD

Erika H Connor, MD
111 MAIN ST RANDOLPH, NY 14772
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1.5 star average for Value
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous xxx.xxx.153.161
April 26, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by GLORIA KEPLER xxx.xxx.64.6
November 07, 2012
Would you refer this provider to a family or friend?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Are you going to visit this provider again?
Sure
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.225.4
September 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.122.181
August 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.39.191
July 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.77.123
April 25, 2012
Did this provider rush your appointment?
No
Did you feel safe in this provider's care?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you refer this provider to a family or friend?
Yes
by Anonymous
January 16, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
January 05, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this family doctor to others?
Yes
Did they follow up with you after your appointment?
Yes.
Would you refer this provider to a family or friend?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 29, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The chairs they had in the waiting room were average, I would say. They weren't amazing but they weren't totally uncomfortable either. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. She is one of the only doctors that will do a house visit.
by dr71
August 08, 2011
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