Roger Munk, OD

Roger Munk, OD
90 MARKET ST STE 20 LEBANON, OR 97355
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Disclaimer: My review is of the webpage, not the Doctor, who is amazing!

I just opened your website. I really really (do I sound irritated?) dislike having to complete a survey before I've had a chance to read anything on the page.

On first blush, I like the white background and colors you've selected; it's pleasing to the eye. It's not too cluttered, but I would eliminate the third column. Two is plenty. Also I am offended when I go to a webpage and I'm bombarded by Ads, blinking and encouraging me to click on the moving icon. Some of the sections are disguised as an article or information, then you click on the link only to find it is an advertisement. You have ads at the top of this page and down the second column, which is about 40% of the page.

Web pages are being taken over by ads, eating up the space on the page. I understand they help pay for the website, but it's gone too far. Soon, more people will grow tired of this. I just decided it's time to say something.
by Debi xxx.xxx.223.2
May 16, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.89.154
August 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.1.35
April 18, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider late to your appointments?
No, they were on time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 09, 2012
Are you going to visit this provider again?
Sure
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider rush your appointment?
No
by Anonymous
October 14, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Yes
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
May 26, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 23, 2011
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