SUSAN CONSTANTIN, D.C.

SUSAN CONSTANTIN, D.C.
2017 MAIN ST. FERNDALE, WA 98248
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Doctor Susan is one of the most competent chiropractors I have met in my 70+ years of life. She is gentle, thorough and got all my problems fixed without fail in the almost 10 years since my first visit.
Was this chiropractor's staff friendly?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to relax during your appointment?
Yes
Did the chiropractor update you about the progression of your recovery at each appointment?
Not at all. I had know idea if they thought I was making progress or not
Was this provider's office too cold?
No, it was fine
Their office was well organized and clean. They really paid a lot of attention to my problem area. When I told them where I was in pain they put much of their focus on eliminating discomfort in that area. The Doctor is very friendly and welcoming. They have never suggest that I buy something. They were always very considerate and professional. Their office was the perfect temperature. I really enjoy relaxing in the massage chair while waiting.
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did they follow up with you after your appointment?
Yes.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you experience excessive stiffness after visiting this chiropractor?
No
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have helpful information available online?
Yes, but its hard to find
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem irritated to be working with you?
No, they were polite
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to relax during your appointment?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat their staff well?
Yes, they treat their staff with respect
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