Golden West Dentistry

Golden West Dentistry
Golden West Dentistry 9922 Sierra Ave Fontana, CA 92335
Add a Review

Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider take that extra step to make you feel special?
Absolutely
Have the fillings, crowns, or veneers you've received lasted?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Yes
by Vera cannon xxx.xxx.123.24
June 18, 2014
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.95.2
October 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.102.77
August 12, 2012
I have been there for years..and usually very satisfied. I have even reffered others there. Today I was just trying to get some paperwork faxed to my sons Ortho. and find out when his last visit was. For the woman up at the front it seemed to be to much to handle. I called from the ortho office because she said that Golden West was Rude to her. And I even stuck up for them " no not them" and so I called and got even worse customer service. Was left on hold not once but twice for 10 min. And the second time I didn't even get an I'm sorry for keeping you on hold. So I hung up the second time and decieded to just drive over there. When I did the lady at the front was rude again. I told her that I was the customer that she left on hold for 10 min. and she said "SO" She then took another 5 min to get son's file. Then she wouldn't call to veryify my son's insurance and said I had to come back.... I am soooo fustrated with this place! VERY RUDE! Lets see what happens tomorrow. I have a appointment at 530. It may be the last time I go there... To bad for them. I have great Insurance!
by Very Disappointed Patient
July 26, 2011
Add a Review