Beau Doubleday, DC, DACNB

Beau Doubleday, DC, DACNB
Doubleday Spine & BRAIN of Southwest Michigan 601 South Shore Dr Battle Creek, MI 49014
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Consumer Feedback

(47 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was the waiting area spacious?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I felt much better after my appointment. My pain was greatly reduced. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this chiropractor discuss your X-Rays with you?
Yes! I was given all the information I needed without having to ask
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I was ecstatic after my appointment. I knew that I was going to improve with their treatment. I've never seen anyone with more skill. They did not pressure me at all to return. They gave me the information I needed and left the choice up to me.
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too loud?
No, it wasn't too loud
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
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