Norman Herron, MD

Norman Herron, MD
Callisto Pediatric Clinic 3100 Tongass Ave Ketchikan, AK 99901
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by melody xxx.xxx.65.233
January 21, 2014
Was it easy to make an appointment with this provider?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.202.103
November 20, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.210.34
June 27, 2013
Was this provider late to your appointments?
No, they were on time
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
by Anonymous xxx.xxx.66.107
November 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.19.252
August 22, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.64.142
August 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.212.157
August 13, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
February 29, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
Would you recommend this pediatrician to others?
I Already Have
by Anonymous
February 22, 2012
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
February 15, 2012
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