James Bertz, MD

James Bertz, MD
3501 N Scottsdale Rd Ste 110 Scottsdale, AZ 85251
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.4.94
September 16, 2013
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Kathy xxx.xxx.231.30
March 04, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
March 06, 2012
Did you experience excessive complications after your surgery?
Not at all! I recovered very quickly
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider thoroughly explain your procedure and the recovery process?
Yes, the entire process was thoroughly explained and they answered all my questions
Did this provider have reasonable prices?
Absolutely!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
March 15, 2011
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