John Bertelson, MD

Austin Neurological Clinic
1600 West 38th Street, Suite F, P.O. Box 300669
Austin, TX 78705

Phone: (512) 324-3540
Fax: (512) 324-3541


Based on 5 Surveys

Community Feedback

5
October 29, 2012
By sherry XXX.XXX.37.150
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
5
January 03, 2012
By Anonymous XXX.XXX.110.189
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
4.5
November 17, 2011
By Anonymous XXX.XXX.27.106
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this neurologist answer all of your questions?
Every question I had was answered thoroughly
5
August 25, 2011
By Anonymous XXX.XXX.206.180
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too cold?
Not at all, it was the perfect temperature
5
May 31, 2011
By Anonymous XXX.XXX.130.85
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
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