Ulrich Birlenbach, MD - Service Ratings
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Consumer Feedback
Service
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Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 19 Poll Questions:Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 2 times
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Yes! It was effortless!" (100% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 3 times
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 2 times
Answered "No, they never postpone my appointment" (80% satisfaction) 2 times
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "No, they were polite" (80% satisfaction) 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Not really. I usually have to wait a long time" (60% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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