They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I would never visit them again. I was very disappointed.
On the last visit, I was very ill with a respiratory infection. I asked Dr. Smith if she would look at my throat and listen to my lungs. She told me no, go to your regular doctor. It was a Friday afternoon at 3 and I was unable to see my doctor before Monday. I went to the ER and was diagnosed with the SWINE FLU as well as Type 1 and 2 flu. My lung capacity was only 20%. I had to drive down a windy mountain road and then up another mountain to northern NM. I could have been killed. She is close to 70 and she should RETIRE. She is not current with modern treatments and was pushing me to have a sleep test. I have no problems sleeping and I think she gets a kickback from the company she recommended as she didn't want me to go anywhere else. This is a very poor doctor.
I have been a patient at Dr. Smith's office for around 3 years. I find her knowledgeable, friendly, and concerned. Compared to other rheumatologists I have seen (around 8), I give her high marks for the quality of her examination and the extent to which she keeps up with the literature. Some of her office staff are unfriendly, but the person who currently mans the front desk is a major improvement in that department. I do not like the fact that they do not have a credit card machine, which makes it hard to use my flexible spending account to pay for my co-payments.
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