They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They make an extra effort to communicate with their patients, and even updated me every time I visited about where I was at in the recovery process and how much progress I had made. It was encouraging to know how much recovery I was making at each appointment.