Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do