Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. At some of the other places I've been to, the chiropractor had super cold hands, so I was a little nervous I would have to deal with that here, but I didn't at all. I was more comfortable than I've ever been anywhere else. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.

My pain was not lessened after my visit. I felt no difference at all and was still in pain when I left. They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. They are more concern with money than people. The staff seems like slaves.

Not only did they not provide me with pain relief, but I was actually in even more pain when I left than when I went in. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I was treated in 2009, for a PI case and was miss diagnosis by Dr. Gumb's (Gump), I ended up having to pay $<url removed> out of my pocket for treatment and had reconstructive surgery on the left shoulder which he missed in the suit. I ended up with two anchors in that shoulder and Now that I have a Workers comp, I was sent to the same doctor and everything is, let's say screwed up! I like the chiropractors there (Dr. Kim and the young, I think Craig), but that ortho doc is the worse and staff is rude. I'm looking to go to Kaiser and running as fast as the insurance carrier would get me away from there. It's just a piggy bank and patient care is out the door. Long wait, rude front staff and incompetent back office staff. Paperwork Is a high cost and at their leisure and my disability claim that should have been filed the first day well it's two months later and they don't get any of that so, why hurry is the attitude.