I am a Family Psychiatric Nurse Practitioner in private practice. I treat a wide array of mental health issues and treat children, adolescents and adults. Services I provide include: -Comprehensive Psychiatric Evaluation -Treatment Management of Mental Illness and Problems of childhood -Collaboration with a clients therapist and PCP -Medication Management of Mental Illness
We accept most major Delaware insurances. We will work closely with your primary care provider and therapist to provide you with the best care in a very relaxed setting near the intersection of Milltown Road and Kirkwood Highway. We can usually schedule appointments within 2-3 weeks.
Bancroft Behavioral Health, Inc.
ServicesWe provide a high level of care to a large number of clients and their families. Although we try to please everyone, all the time, we realize this is impossible with some clients. Policies for our practice are the standard for most private practices in this area and delineate these polices upon intake - our ultimate goal is to provide a higher level of care than is typical in New Castle County. We pay strict adherence to Evidence Based Practice and "Gold Standard" treatment algorithms for behavioral health issues. We also strongly believe in a dual arm approach to treatment and consider medication for behavioral health treatment to be an adjunct to psychotherapy, which is where change occurs. In every landmark study, outcomes that measure therapy and medication together, far outweigh either singular approach.
It takes them forever to get back to me. I never get my questions answered within a reasonable time period. They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. The one thing I didn't like about this place was that they took a personal call right in front of me during my appointment. It didn't seem to be urgent and they could have waited. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back.
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I spent less then fifteen minutes in their waiting room. It was great not to have to rearrange my schedule at all for my appointment. Their entire office was very clean. I'm always worried about germs so it was a relief to see that they cleaned it regularly.
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