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Senior Care
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Assisted Living Homes
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TX
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Katy
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Veranda House Assisted Living
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Poll Results
Profile
Reviews (21)
Phone Numbers & Directions
Veranda House Assisted Living - Service Ratings
Nearby
Assisted Living Homes
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Katy, TX
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Veranda House Assisted Living
4
(21 Reviews)
>
Get Phone Number & Directions
5129 East Fifth St
Katy
,
TX
77493
Consumer Feedback
4
(
21
Reviews)
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 26 Poll Questions:
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Absolutely! I can always count on them" (100% satisfaction) 1 time
Does this provider treat every client equally?
Asked 4 times
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 2 times
Answered "Yes, they don't show favoritism" (80% satisfaction) 1 time
Answered "Not at all, they only make time for their favorite clients" (20% satisfaction) 1 time
Was this provider late to your appointments?
Asked 2 times
Answered "Yes, it ruined my schedule for the entire day" (40% satisfaction) 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 2 times
Does this provider have helpful information available online?
Asked 2 times
Answered "Yes, they have a great website and are present in many online directories" (100% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Does the staff at this facility keep you informed about your loved one's condition and well-being?
Asked 3 times
Answered "No, I always find out how my loved one's doing on my own" (40% satisfaction) 1 time
Answered "Not at all! I'm never informed and my calls are ignored" (20% satisfaction) 1 time
Answered "Definitely! I consistently receive calls letting me know what's going on" (100% satisfaction) 1 time
>
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Map and Directions
5129 East Fifth St, Katy, TX 77493