Janet Oldag

Janet Oldag
Veranda House Senior Living 5129 East Fifth St
Katy, TX 77493

> Get Phone Number & Directions
> Click here to claim or update your profile

About Janet Oldag

Veranda House, located in beautiful Katy, Texas, is a Senior Living Community with all the comforts of home.

Spacious Bedrooms
Private & Semi-Private available
Furnished or Unfurnished
3 Home-cooked Meals a day
Daily Housekeeping
Linen & Laundry Services
Transportation
Fun-filled Activities
Relaxing Pool & Sprawling Grounds
Health & Fitness Center
24-hour Supervision with Alarm System
Beauty & Spa Services
On-site Physician Care

Accepting Respite Care & Long Term Care Residents
Rates starting at $1,800 per month
Primary Specialty

Assisted Living Homes

Practice Veranda House Senior Living
Gender Female
Services Veranda House Senior Living provides extended-stay assisted living in Katy, TX to seniors and retirees with varying levels of assistance needs and/or disabilities.

Please contact Veranda House Senior Living in Katy, TX for more information or to schedule a free visit.
Additional Services Independent/Retirement
Consumer Feedback
(21 Reviews)
View All 21 Reviews Add a Review
Recent Reviews
I was an employee in the past and honestly the owners Janet and her daughter Donna couldn't give two craps about the residents. They only care about the money they get every month from them. These lad ies would rather buy themselves new cars then give extra money for the grocery budget for the residents. I've personally seen them drink on site in the office while residents were in the building asleep. They don't care about their employees either she would work us to the point of exhaustion. When they moved into the new location he haired two guys and a truck to move 20 something residents and the caregivers had to do EVERYTHING! then proceeded to not pay us overtime for the work we did. Take your loved ones somewhere else if you want correct care. I quit the next day after finding Janet drinking on duty.
Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. My loved one defini tely doesn't get 24-hour care or supervision. In fact, they barely get any care or supervision at all. Most of the time, my loved one is left on their own. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. They have mad some SERIOUS medication errors that have put my loved one's health at risk. This is NOT the level of service we expect and pay for. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. This caretaker was friendly enough. I was somewhat satisfied with their bedside manner.
Recent Polls
Was this senior care facility easy to locate?
Only with clear directions
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Was this senior care facility's staff friendly?
Not one bit
Is this provider willing to pursue advice from other providers when necessary?
Probably not
Did the environment feel well thought out with a holistic approach in mind?
They gave no attention to making the environment pleasant for the people they care for.
Does the staff at this facility refer to your loved one by name?
All the time! They have a great relationship with my loved one
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Did this caretaker use current and safe equipment?
Yes; the equipment is very advanced!
Does the staff at this facility make an effort to protect your loved one's privacy?
Very much so! They make an extra effort to always respect every residents' privacy
Does the staff at this facility keep you informed about your loved one's condition and well-being?
Definitely! I consistently receive calls letting me know what's going on
Add a Review