Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider welcome questions?
Not at all. They ignored my questions