Spencer Randall Dr - Service Ratings
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Spencer Randall Dr
Highway 154 West
Gilmer, TX 75644
Consumer Feedback
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Poll Responses for Service
4.5 Star Average Based on the Following 19 Poll Questions:Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 3 times
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Was it easy to make an appointment with this veterinarian?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Yes, I'm never confident that my appointment will actually happen" (40% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "No, I always have to remind them" (60% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Does this veterinarian offer flexible appointment times?
Asked 1 time
Answered "Absolutely! I never have a problem!" (100% satisfaction) 1 time
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