They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. Their staff was so warm and welcoming, and made me and my pet feel right at home.
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