Bay Animal Clinic

Bay Animal Clinic
Bay Animal Clinic 24060 US Highway 98 Montrose, AL 36559
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About

Bay Animal Clinic

Bay Animal Clinic is a Veterinarians facility at 24060 US Highway 98 in Montrose, AL.
Primary Specialty

Veterinarians

Services Bay Animal Clinic practices at 24060 US Highway 98, Montrose, AL 36559.

Veterinarians offer general and emergency pet care services. Some veterinarians offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Bay Animal Clinic in Montrose, AL, please call (251) 621-8900 for more information.
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Recent Reviews
The Proper Way to Kill a Cat and Fire a Client for Discovering Multiple Errors in Judgement:
1. Molly was brought in on 1/29/16 to review new mass in throat.
2. Dr. Kuhn repeatedly advised that cat was otherwise healthy, mobile, input/outputs fine. Visually healthy with bright eyes, thick coat. Kuhn last saw cat in 2014: loss of fur, gaunt, lack of appetite, staggering. Kept overnight on fluids and started on Flagyl oral suspension. Dx: 'probably' pancreatitis. No other 'pancreatitis' issues since 2014. Had throat tumor removed by different vet in Fall of 2015. Dx: Probably thyroid cancer.
3. Kuhn advised cat 'probably' had pancreatitis flare-up again based on bloodwork. Could not explain why liver enzymes and other indicators were 1/2 what they were during pre-op bloodwork seven months earlier but surgical vet did not diagnose or treat the 'probably' pancreatitis.
4. Kuhn gave cat an injection 'for her stomach'. Was later advised it was for nausea. Asked why when she was not visibly nauseous and no one had mentioned there were any problems. 'I thought you said she was throwing up.' No, that was in 2014.
5. Kuhn advised he was giving nine pre-filled syringes of oral suspension Buprenex because the cat was 17 and 'probably' had arthritis and 'probably' in pain. Gave no other guidance. (30X stronger than morphine, used for post-op pain. Manufacturer information specifies should not be given to geriatric patients or patients with liver, kidney or thyroid issues. The cat fit all three contraindications.)
6. Gave cat first dose of Buprenex. One hour later, pupils dilated, sprawled in strange position in her bed. Checked her later and discovered her flat on carpet, breathing very slow and shallow, unable to move enough air to meow. Attempted to pick her up gently. She screamed in pain. No other word to describe it. Laid her back on carpet and petted her while on phone with Bay's after hours service. 45 minutes into call (they're still trying to reach Dr. Luckie), Molly has several violent seizures and one awful attempt to vomit. Then nothing.
Thirty minutes later Luckie calls. 'So sorry.' Four days later I call the Clinic to discover she never relayed any of the information. Her entry on Molly's records was that client called to say cat was deceased.
7. I contacted Reckitt Benckiser about Buprenex and verified that it should not have been given to the cat. Also contacted the FDA Veterinary Medicine Division. Kuhn had a duty to submit an Adverse Reaction report to the FDA. He failed to do so. I contacted the compounding pharmacy and was advised they provide the solution but the vet's office fills the syringes. Of the nine syringes, only one was filled to the correct prescription of 0.1 ml. All the others were overfilled included several that contained nearly double the amount. The original prescribed amount was within 0.03 of the maximum dose so the other syringes contained verifiable overdoses of the opioid.
8. Spoke at length with Kuhn and as a reluctant gesture of good faith, I offered to withhold legal and administrative action if he reimbursed us the recent expenses for the cat (including our payment for his negligent and unnecessary euthanasia) by crediting boarding fees for the three short medical trips we had scheduled for this year. He agreed but stated he had to check with his business partners and his consultant.
(We agreed on using comped boarding fees because it would not financially impact the practice and he would continue to be paid for all other services.)
9. The following day I called to ask if I could bring the dogs in Saturday instead of Sunday in preparation for my son's medical trip to Florida. The boarding reservation had been in the system for over a month. I was cheerfully told that our 'babies' would no longer be allowed in the Clinic.

I asked to speak with Dr. Kuhn and was told they would try to contact him but I shouldn't count on it.
He called 45 minutes later (10 minutes after review published) and advised he was angry that he had to cancel his family's Florida vacation to 'handle' my situation.

And within 24 hours glowing reviews show up (the first Yelp reviews in over five years).
Just like Molly's premature death; a curious coincidence.

So there you have it. As factually and unemotionally as I can write.
You decide whether your trust and pets should be here.
by Lisa R. xxx.xxx.58.106
March 30, 2016