The chairs in their waiting room were definitely above average. I was comfortable. I will definitely recommend them to people I know. I found their building within a matter of seconds, and I didn’t get lost on the way there once. The directions they gave me were very clear and accurate. It was so nice to arrive and see that there were several staff members available to help me. I've gone to some places that were understaffed and that's always difficult. This place was great, and I'll definitely be going back. The waiting time is usually a bit of a wait but I mostly find it acceptable because I know that this provider will take whatever time that is necessary to give full value.
I loved that they took their time with my pet, and didn’t rush the appointment at all. They made sure my pet was relaxed and that all my questions were answered. They put in the extra effort to make me and my pet feel valued and important. The staff went out of their way to make both me and my pet feel welcome. It felt like they really cared about both of us. My pet has had a couple of emergencies, and every time they take my call right away and get me the help I need. I know I can always count on them in any situation. I was so glad when I saw that they were using high-quality, cutting-edge medical equipment. I knew my pet would be safe.
I couldn't believe how clean their entire facility was. It was obvious that it was cleaned at least once every day. They're almost always able to answer my questions over the phone. It's so nice not having to drive down there for an appointment every time I want an answer to my question. Their credentials and diplomas were the first thing I noticed when I walked in the door. As soon as I saw them, it reassured me that I was taking my pet to someone with experience and skill. I loved that they took their time with my pet, and didn’t rush the appointment at all. They made sure my pet was relaxed and that all my questions were answered. The staff went out of their way to make both me and my pet feel welcome. It felt like they really cared about both of us.
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