I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I was so glad when I saw that they were using high-quality, cutting-edge medical equipment. I knew my pet would be safe. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
I acquired a dog. The paperwork came with her and they had told me that this vet Rasmussen had given her heartworm tablets because she had heartworm. That did not sound right to me. I decided to treat her with alternative care rather than the standard injections because of her age. I called this vet to order her preventative medicine and first the girl said she could not find the file and the tag number that I read to her off her collar belonged to a cat. Nice. She said the vet was not in. I called back in a week and she still could not find a file for her. The vet gets on the phone and starts screaming at me that she needed to be tested immediately! Her year was not up yet. I started explain that she tested positive when he saw her and he kept yelling saying that she can't have the preventative medicine becausee she tested positive. I told him that HE was the one who gave her the first six months of preventatvie medicine.
He ignored what I said and told me that I did not care about my pet and that I needed to bring her in immediately for injections! Something is very wrong with this man. I read the other review and understood. He apparently treats animals at PETCO is where I believe they took her. Please do not leave the room when this man treats your animal and I would get a second opinion before letting him treat unless it's an obvious emergency.
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