I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.