Innovative Spine Care Medical Center is a Chiropractor facility at 1144 East Ridgewood Avenue in Ridgewood, NJ.
Innovative Spine Care Medical Center
Years In Practice
ServicesInnovative Spine Care Medical Center practices at 1144 East Ridgewood Avenue, Ridgewood, NJ 07450. Chiropractors diagnose and treat common spinal misalignments that can occur from lifestyle or injuries causing pain, discomfort and degenerative conditions.
Innovative Spine Care Medical Center may be able to treat; back pain, sciatica, neck pain, shoulder pain, headaches, sports injuries, and auto accident injuries.
To learn more, or to make an appointment with Innovative Spine Care Medical Center in Ridgewood, NJ, please call (201) 444-0020 for more information.
The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. They make an extra effort to communicate with their patients, and even updated me every time I visited about where I was at in the recovery process and how much progress I had made. It was encouraging to know how much recovery I was making at each appointment. They've given me a ton of nutritional and lifestyle tips. They know how important it is for my recovery.
I had 2 significant spinal traumas and, when I read a postcard about Innovative Spine and the decompression machine, I was eager to go and get some relief from the pain that I had been suffering with for more than a year. I called to make an appointment. When I told Erica, the young lady that answered the phone, that I would be self-pay, I was told that someone would have to call me back. I did not receive a call that day or the next. I called again. Whoever I needed to speak with was unavailable. I explained the situation to Erica again and she said that someone would DEFINITELY call me back this time. (I just wanted to make an appointment for a consultation! But they were so concerned with getting paid for future visits that I hadn't even committed to.)
Within a few minutes I got a return call (with apologies for not calling before) and made my appointment for 1:30. I arrived at the office at 1:30 and was given paperwork to fill out. At 2:05 the doctor came through the waiting room and told me that it would be another 20 minutes before I was seen. At about 2:10 I was in such excruciating pain that I told the receptionist that I couldn't wait any longer. She called the doctor away from a patient though I asked her not to. He came out to try to convince me that I was late and he was doing the best that he could to accommodate me. This after checking with his office manager and receptionist for some unknown reason. I suggested that his receptionist may have waited to notify him of my arrival until after I had filled out their forms. He told me that in 10 years a scheduling problem had never occurred and that he was sorry.
***Bottom line: Big waste of my time. This office was unprofessional from the first contact. Every other treatment center that I have been to has seen me within minutes of my arrival because they know that people in pain can’t wait.
I felt much better after my appointment. My pain was greatly reduced. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
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