They have a very good professional reputation. I know that I'm under the care of an expert. They gave me sufficient information to make a decision about my treatment plan. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. They did not pressure me at all to return. They gave me the information I needed and left the choice up to me.