Pros- Dr. Kimura is great. I went to this practice for 2 years when they were remodeling, so I had to go to a few different offices, but they were not too far away. The new office is amazing, with large plasma Tv's above you when you are in the chair. My hygienist there was great, I wish I can remember name, but she always had Sports Center already on for me at her station when I would come in. Cons- Durring my last visit I didn't even get to see Dr. Kimura, it was someone else. I thought WTF, he is the main reason I come here. If that wasn't enough to rub me the wrong way, after I had left with no cavities and was about to get into my car, someone ran out of the office and told me I needed to come back. OK sure. I came back to get pitched ceramic fillings to replace my amalgam ones, which I had already told Dr. Kimura the last time I was in there that I felt that to be more cosmetic and did not want to pay out of my pocket for that. I believe this to be a result of the new ownership. I had never been chased down after leaving the office in the past to discuss something that should have already been documented beforehand. In addition, I got a call several weeks later asking me if I wanted to get a quote for ceramic fillings and schedule an appointment. So annoying. Summation- I most certainly woud have rescheduled my appointment had I known I wasn't going to see "my" dentist. Although I understand at the end of the day they are a business, I didn't like the up-sale tactics implemented. Really, I'm almost in my car and you want me to come back in? I haven't been back.