I have been going to this hospital for over a year, seeing the same OB/GYN through my pregnancy and after the birth of my baby, I decided to keep seeing this doctor for all my female needs. I called to schedule my yearly appointment back in August. The earliest they could get me in was today, October 13. On my way to my appointment, there was a lot of traffic and I was running a few minutes late. I called the doctors office to let them know that I was running late but would be there. They then informed me that my appointment was for October 3. I said no, it was scheduled for today. They then informed me that, yes, it was originally for today, but they tried contacting me to reschedule the appointment. When they were unable to get in contact with me, they went ahead and rescheduled it anyways. They then told me they could make another appointment for me, the soonest available, which isn't until December 15th. I already had to wait two months from August for today's appointment and now they are telling me that I have to wait another two months for another appointment and that they can put my on a waiting list for a sooner appointment. During my pregnancy, they tried rescheduling multiple of my appointments. The reason I was given for having my appointment rescheduled was that my doctor was going to a wedding and he was out of the office today. I really enjoy my doctor but the rest of the staff is impossible to deal with. I told them that I would be finding a new doctor and that I will no longer be a patient there. If they can't keep appointments then why should I keep them? I have already had to wait two months and now they want me to wait two more months? Like I said, it's shame because I really liked my doctor but the stress is not worth it.
It was a visit that was a TOTAL waste of our time! My husband & I went to the clinic to be seen for severe cold/bronchitis symptoms. No one knows their body as well as ones self. However, even after the doctor listened to our lungs, told us we were congested & took a 50% accurate swab for the flu, he would not give us a much needed prescription for an antibiotic. He spoke with us about a cough medicine to help us sleep & all he gave us was a straight up narcotic with NO cough medication in it AT ALL. We had to drive 15-16 hours home (sick as can be) to go to the clinic in VA, for the doctor there to say we had a severe case of bronchitis & should have been given something a week ago. She said ESPECIALLY me (Lorraine) since I have a weakened immune system because of having MS & the medication for that disease I'm already on. If anyone ever ask us if they should go to your clinic, our answer will be NO!! In my opinion when St Catherine's was on Sheridan Rd., it was a much better run hospital. And now the bills start rolling in & I Want to tell you that they are near the commode to be used for waste! But I have a higher power to answer to & He'll see to it that things get better or your doors close. The choice is ultimately yours.
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