I have several reservations about Allegheny Valley Hospital. My grievances are as follows:
1) I found staff at Allegheny Valley Hospital to be indifferent, condescending, unorganized, unaccountable, and unable to keep their promises and commitments. 2) I have reservations that my personal data and the data of my family members are insecure at Allegheny Valley Hospital. They don't seem to give me the reassurance that the identifying information I give to them is secure. 3) When complaints are sent, it will often takes months before I hear anything back from them, and its has caused me considerable stress when I keep asking whether my complaints are going to be responded to. Patients and consumers should have to do that. 4) I have wasted transportation costs, phone calls, time off work, and Allegheny Valley Hospital would not even respond to my attorney. Its not all about civil litigation, in fact much of it has to do with basic customer service satisfaction, and I am not satisfied an any way.
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