Horrible experience. Dr. Ke Chen was very generic and seemed to make up a diagnosis, he told us one thing and told the nurse checking us out something different. I won't go to Illini ER again. I've been told by many to skip Illini and just go to Trinity. I will follow this advice.
They ignored my questions and my appointment seemed rushed. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
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