Vision Center inside Wal Mart - Service Ratings
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Optometrists
Virginia Eye Consultants
Hampton, VA
Virginia Eye Consultants
Norfolk, VA
Virginia Eye Consultants
Norfolk, VA
Virginia Eye Consultants
Norfolk, VA
Vision Center inside Wal Mart
1900 Cunningham Dr
Hampton, VA 23666
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 16 Poll Questions:Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider late to your appointments?
Asked 2 times
Answered "Not at all, I showed up early and they were ready to see me" (100% satisfaction) 1 time
Answered "No, they were on time" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 3 times
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Answered "No, they didn't cancel on me last minute" (80% satisfaction) 2 times
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 2 times
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "No, I always have to remind them" (60% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
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