Vision Center inside Wal Mart - Service Ratings
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Optometrists
Michael Aucello, OD
South Windsor, CT
Matthew Steciak, OD
Vernon, CT
Vernon
Vernon, CT
Avon
Avon, CT
Vision Center inside Wal Mart
69 Prospect Hill Rd
East Windsor, CT 06088
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 21 Poll Questions:Does this provider promptly return your phone calls?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 1 time
Answered "Never! I don't think I've ever been put on hold here for a long time" (100% satisfaction) 1 time
Was this provider late to your appointments?
Asked 2 times
Answered "No, they were on time" (80% satisfaction) 2 times
Does this provider remember you by name?
Asked 1 time
Answered "No, I always have to remind them" (60% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
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