The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. I'm absolutely sure I'll make another appointment with this provider. The waiting room was a pleasure. It smelled and looked very clean.
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Dog gets hit by car...owners friend calls the couple's family vet (Dr. Mordasky) to tell them they are on their way bringing in their injured, dying 8 month old dog "Major". Friend was grilled about payment. Because she didn't know whether the couple was paying by check, cash or credit card and started to get upset the vet clinic hung up on her. These people had the funds to pay. Don't ever think this can't happen to you. R.I.P. Major...your story will not be forgotten. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. Their office was kind of gross. I was scared I was going to catch something from being in the office. I've never seen a provider look so unprofessional. They obviously do not care about their appearance here because they looked like slobs. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. I really wish they would send out reminder cards so I wouldn't forget when my pets annual exam was. I've asked them to do it in the past but they always seem to forget and it is kind of frustrating.
I am going to refer everyone I know here. I absolutely love this place. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. If I were in need of a kennel for my pet I would definitely take them here. The kennels and holding areas in their office were some of the cleanest I have ever seen.
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