Harwood Donna M DVM - Staff Ratings
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Harwood Donna M DVM
77 Concord Road
Keene, NH 03431
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Staff
5 Star Average Based on the Following 20 Poll Questions:Did a staff member acknowledge or greet you when you entered?
Asked 2 times
Answered "Immediately! They gave me a friendly greeting as soon as I walked in" (100% satisfaction) 1 time
Answered "Definitely" (100% satisfaction) 1 time
Was this provider's staff friendly?
Asked 6 times
Answered "Yes, they went above and beyond" (100% satisfaction) 4 times
Answered "Yes" (80% satisfaction) 2 times
Was this animal hospital's staff friendly?
Asked 5 times
Answered "Yes" (80% satisfaction) 3 times
Answered "Yes, they went above and beyond" (100% satisfaction) 2 times
Were the staff members able to answer your questions?
Asked 3 times
Answered "Yes! They were the most knowledgeable staff I've ever seen!" (100% satisfaction) 2 times
Answered "Yes, they were able to answer my questions" (80% satisfaction) 1 time
Does this provider maintain a professional appearance?
Asked 1 time
Answered "Absolutely! You can tell that he/she really makes an effort to look professional" (100% satisfaction) 1 time
Did the staff help you feel comfortable when you called with questions or concerns?
Asked 1 time
Answered "Absolutely" (100% satisfaction) 1 time
Do you think that the provider's staff are well trained?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
Was the provider's staff helpful and knowledgeable?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
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