Dr Anni's Pet Clinic - Service Ratings
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Dr Anni's Pet Clinic
834 East 152nd Street
Cleveland, OH 44110
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 22 Poll Questions:Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Definitely! They would never turn away anyone in need" (100% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Answered "Yes, they were able to do almost nothing they originally said they could" (40% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "Not at all! They were always present and attentive" (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 2 times
Answered "Absolutely! I can always count on them" (100% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did the veterinarian allow you to stay with your pet at all times?
Asked 1 time
Answered "Absolutely! I was never asked to leave and stayed with my pet the whole time" (100% satisfaction) 1 time
Does this veterinarian send reminder cards for your pets annual check-up?
Asked 2 times
Answered "Always. Not only do they send reminder cards, they also send adorable cards during the holidays" (100% satisfaction) 1 time
Answered "Yes, I never forget my pet's annual check-up thanks to them" (80% satisfaction) 1 time
Does this veterinarian offer emergency after-hour services?
Asked 1 time
Answered "Yes, they are so amazing. They will come to the office after-hours for any emergency" (100% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 1 time
Answered "Never! They have lots of business, but they do such a great job of never overbooking." (100% satisfaction) 1 time
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