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Animal Emergency Center and Hospital

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Animal Emergency Center and Hospital
Animal Emergency Center and Hospital
(6 Reviews)
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3321 Red Roof Inn Place Louisville, KY 40218
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About

Animal Emergency Center and Hospital

Animal Emergency Center and Hospital is a Animal Hospital facility at 3321 Red Roof Inn Place in Louisville, KY.
Primary Specialty

Animal Hospital

Map and Directions
3321 Red Roof Inn Place, Louisville, KY 40218
Services Animal Emergency Center and Hospital practices at 3321 Red Roof Inn Place, Louisville, KY 40218.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Animal Emergency Center and Hospital in Louisville, KY, please call (502) 456-6102 for more information.
Consumer Feedback
(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
5 star average for Value
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Recent Reviews
Animal Emergency Center is the reason my cat passed away! They did not perform a thorough exam and therefore misdiagnosed my furbaby with asthma when he, in fact, had Dilated Cardiomyopathy.
Jaxson was not yet three years old. We had always been a very healthy cat. Less than twelve hours before he passed away (out of nowhere) he started having serious issues breathing, we was drooling, lethargic, wouldn’t eat or drink, and was hiding (he loved being with people). We rushed him to Animal Emergency Center (around 11 pm) because we prefer to work more with Eastern medicine and medical care. Dr. Tran did not do a thorough exam on Jaxson. He did not do blood work to rule out other causes. He did not listen to Jaxson’s heart, or he would have heard the fluid blinding up around it. He kept trying to listen to his lungs but as our regular vet said, “There is NO WAY he could hear his lungs with all of that fluid in there!!!” Why didn’t he do an x-ray, just to be 100% sure about what was going on???!!
He did not check his lymph nodes or abdomen!! That is 101 of vet care! Dr. Tran sent us home with two bottles of essential oils to help with his “asthma attack”. Which if he was having still, why on earth would he send us home with him still having an attack?! Well, he wasn’t having an asthma attack, he was drowning in his fluids. Minute by minute more and more fluid built up around his lungs and his heart. I kept using the oils, putting my trust in Dr. Tran and his vet tech. Obviously, nothing was working.

The next morning we took Jaxson to our vet when they reopened (at 7 am). We had to drop him off because they wanted to give him as much oxygen as possible and he needed round the clock medical care. They ran a bunch of test/blood work and did an x-ray. At first, our vet thought that Jaxson either had heart disease or a mass. He had a clot in his leg because his heart wasn’t working correctly. He also had a massive amount of fluids in his lungs. He's was given oxygen & injections to help. This was when our vet said that there is no way to tell if he had asthma because the fluids in his lungs and around his heart were too vast to see/hear anything else.
After 4 hours our vet said there wasn’t more she could do, it was now a “waiting game”. We had to monitor him 24/7 until he was out of the woods.
Well, he never made it out of the woods. He died in the car on the way home. We were devastated and in complete shock! In less than 12 hours our sweet baby went from being healthy to dead! This could have likely been prevented if Dr. Tran has done his job and properly cared for my pet. DO NOT GO TO ANIMAL EMERGENCY CENTER!! Their lack of care and attention killed my Jaxson.
by April xxx.xxx.12.111
May 19, 2019
I've been taking my animals here for over ten years. Dr. Tran is an excellent Vet and Mari, his Vet Tech, is very caring and loving with your fur baby! Dr. Tran is an excellent surgeon and offers holistic medicine as treatment as well as conventional. You are very welcome to go and visit with you pet, if confined to the hospital, at any time they are open.
by Betty Tharp xxx.xxx.68.85
February 05, 2018
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Recent Polls
Are you going to visit this provider again?
Without a doubt!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.120.32
February 07, 2013
Did this provider have reasonable prices?
Absolutely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.64.206
November 19, 2012
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