Dockery Williams ODOM & Deriso Veterinarians - Service Ratings
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Dockery Williams, Odom & Deriso Veterinarians
Albany, GA
Dockery Williams ODOM & Deriso Veterinarians
140 North Magnolia Street
Albany, GA 31707
Consumer Feedback
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Poll Responses for Service
4 Star Average Based on the Following 15 Poll Questions:Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 1 time
Does this veterinarian send reminder cards for your pets annual check-up?
Asked 2 times
Answered "Yes, I never forget my pet's annual check-up thanks to them" (80% satisfaction) 2 times
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this veterinarian offer emergency after-hour services?
Asked 1 time
Answered "Yes, I can always count on them" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "Yes, I had to wait quite a while" (40% satisfaction) 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "No, I don't think they appreciate my loyalty" (40% satisfaction) 1 time
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 2 times
Does this provider remember you by name?
Asked 1 time
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
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