Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Dr. Knight has always provided a one on one service where you as the customer can be right there with your pet while the <url removed> his Staff are providing care. Always willing to listen and respond to any concerns you may have with your pet.
I called them as my 18 year old cat lay unable to move and needed to be put down, I was in tears on the phone and they were so kind. My husband took our cat in, when he got there they rushed him to an exam room. The vet was so gentle and made sure not to disturb the cat. They let him stay with our cat in the privacy of one of the exam rooms until he passed on.
Within a week we received a sympathy note and we even got a Christmas card. That extra touch meant a lot to me.
Dennis is awesome, he cares for his animal patients as if they were human, his price is right and he always always goes above and beyond what any other verinarian clinic will ever do. He saved my kitty's eye when another vet wanted to remove it and charge me a very large chunk of change.. Dennis took time to find out what was really wrong and took care of it with the proper medicine. I will always be thankful.. my kitty still has his eye.
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