Galena Animal Medical Clinic - Service Ratings
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Galena Animal Medical Clinic
119 North Main St
Galena, MD 21635
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 24 Poll Questions:Does this provider have helpful information available online?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Not really" (40% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "No, they were polite" (80% satisfaction) 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Asked 1 time
Answered "Yes, they called right on time" (80% satisfaction) 1 time
Was this provider compassionate to you and your situation?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this veterinarian send reminder cards for your pets annual check-up?
Asked 2 times
Answered "Yes, I never forget my pet's annual check-up thanks to them" (80% satisfaction) 1 time
Answered "Always. Not only do they send reminder cards, they also send adorable cards during the holidays" (100% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Did the veterinarian allow you to stay with your pet at all times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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